Introduction

Welcome to Maia. These Terms of Service ("Terms") govern your access to and use of the Maia mobile application ("App") provided by Dysun Inc. ("we," "our," or "us"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

Eligibility and Account Registration

Eligibility

By using the App, you confirm that:

• You are at least 18 years old
• You are legally capable of forming a binding contract
• You will comply with these Terms and all applicable local laws

Account Creation and Security

To use certain features of the App, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Safeguard your account credentials
• Accept responsibility for all activities that occur under your account
• Maintain no more than one account

You may not:

• Share your account credentials with others
• Create accounts using automated methods
• Use another person's account
• Create or maintain multiple accounts

User Responsibilities

When using Maia, you agree to:

1. Use the App only for lawful purposes and in accordance with these Terms
2. Not use the App in any way that could damage, disable, overburden, or impair the App
3. Not attempt to gain unauthorized access to any part of the App or any system or network connected to the App
4. Not use the App for any harmful, abusive, or illegal purposes
5. Not use the App to generate, store, or transmit content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable

User-Generated Content

1. Ownership: You retain ownership of the content you create and share through the App ("User Content").
2. License to Maia: By submitting User Content through the App, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such User Content for the purposes of:
   • Providing and improving the App and its features
   • Conducting research and development to enhance functionality
   • Storing and retrieving content to provide personalized experiences

   Note: As stated in our Privacy Policy, we do not use your conversations to train AI models.

3. Responsibility: You are solely responsible for your User Content and the consequences of sharing it through the App.
4. Prohibited Content: You may not submit content that:
   • Infringes on intellectual property rights
   • Contains malware or malicious code
   • Violates any person's privacy rights
   • Is illegal or promotes illegal activities
   • Harasses, abuses, or harms others
   • Is sexually explicit, violent, or otherwise inappropriate

Intellectual Property

1. App Ownership: The App, including its features, functionality, and content (excluding User Content), is owned by us and is protected by intellectual property laws.
2. License to Use: We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes, subject to these Terms.
3. Restrictions: You may not:
   • Copy, modify, or create derivative works of the App
   • Reverse engineer, decompile, or disassemble the App
   • Remove any copyright or proprietary notices
   • Use the App in a way that violates any law or regulation
   • Rent, lease, or sublicense the App

Third-Party Services

1. The App integrates with several third-party services, including:
   • AI Services (like Anthropic's Claude)
   • Storage and Database Services (like Supabase)
   • Analytics Services (like Mixpanel)
   • Authentication Services (like Google Sign-In)
2. As stated in our Privacy Policy, we carefully select providers that maintain high standards of data protection and do not allow these providers to use your conversations to train their AI models.
3. Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the content or practices of third-party services.

Disclaimer of Warranties

1. THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
2. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
3. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION GENERATED BY THE APP.

AI-Generated Content and Professional Advice

1. Maia uses artificial intelligence to generate content. While we strive for high-quality and accurate responses, AI-generated content may:
   • Contain errors, inaccuracies, or inconsistencies
   • Generate content that is occasionally implausible or factually incorrect
   • Vary in quality and accuracy
2. The App is designed for informational and entertainment purposes. It is not intended to provide professional advice in fields such as:
   • Medical or mental health
   • Legal or financial
   • Professional counseling
3. You should verify important information obtained through the App with appropriate sources and not rely solely on AI-generated content for critical decisions.
4. If you are experiencing a medical emergency or crisis, please contact appropriate emergency services or healthcare providers directly rather than using the App.

Limitation of Liability

1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APP.
2. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE PAST TWELVE MONTHS (OR, IF NO AMOUNT WAS PAID, $10).

Indemnification

You agree to indemnify, defend, and hold harmless Maia and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

1. Your use of the App
2. Your User Content
3. Your violation of these Terms
4. Your violation of any rights of another person or entity

Termination and Data Control

1. We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including if you breach these Terms.
2. You may terminate your account at any time by following the instructions in the App or by contacting us.
3. You can delete your conversation history through the app's settings.
4. For complete account deletion, please contact us directly.
5. Upon termination, your right to use the App will immediately cease, and we may delete your account and associated data.

Service Modifications

1. We reserve the right to modify, suspend, or discontinue any features or the entire App, temporarily or permanently, at any time.
2. For significant changes to core functionality, we will make reasonable efforts to provide advance notice unless security, legal, or technical requirements prevent us from doing so.
3. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the App or its features.

Changes to Terms

1. We may update these Terms from time to time. The updated Terms will be posted in the App with an updated effective date.
2. For material changes to these Terms, we will provide notice through the App at least 14 days in advance, unless we need to make immediate changes for security or legal reasons.
3. Your continued use of the App after the posting of updated Terms constitutes your acceptance of the changes.

Governing Law and Geographic Considerations

These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.

The App is operated from the United States. If you access it from other locations, you are responsible for compliance with your local laws.

Dispute Resolution

1. Informal Resolution: If you have a dispute with us, you agree to contact us first and attempt to resolve the dispute informally.
2. Arbitration: If we cannot resolve the dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.
3. Class Action Waiver: You agree to resolve disputes with us only on an individual basis and waive any right to participate in a class action, class-wide arbitration, or representative action.
4. Small Claims Court: Nothing in this section precludes you from bringing your claim in a small claims court, if permitted by that court's rules.
5. Arbitration Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing maia@dysunlabs.com with the subject line "Arbitration Opt-Out" and including your name and email address in the message.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, pandemic, power failures, or internet disruptions.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

Contact Information

If you have questions about these Terms, please contact us at:

Email: maia@dysunlabs.com
Website: dysunlabs.com